A fundamental concern for maintaining high levels of quality lies at the heart of our business, which is complemented by a commitment to continually improve the quality of our products and services. We also acknowledge the environmental impacts of our business activities and are likewise committed to reducing the negative effects and increasing any benefits on those aspects of our environmental interaction where we have control or influence.
For these reasons, we regard our independently certified and externally audited Quality and Environmental Management System (QEMS) as key to our success and one which continuously evolves with the changing nature of our business. Our certification body is the internationally recognised and accredited audit and consultancy provider DNV GL Business Assurance UK Ltd.
Our software development and support processes are certified as being compliant to the requirements of the ISO 9001:2008 and TickITplus standards. ISO 9001:2008 is the International Organisation for Standards’ Quality Management Systems standard. TickITplus extends the requirements of ISO 9001 in order to make it more relevant to the diversity and complexity of today’s ICT software industry. Crucially, TickITplus adds a capability dimension to ISO 9001 and therefore provides registered organisations (such as AMT-SYBEX) with a clear progression and improvement path. The company’s quality related certification dates back to 1993, and has continuously evolved and expanded with our business ever since.
All of the company’s premises are certified ISO 14001:2004 compliant sites. ISO 14001 is the International Organisation for Standards’ Environmental Management Systems standard and the company first achieved environmental certification in 2007.